Service

Maintenance & Servicing installation across the UK

Planned servicing contracts that keep doors, locks and readers working and records audit-ready.

  • Free survey before any price
  • Fixed written quotation
  • Fire-compliant locking and release
  • All major makes supported

Get a quote for maintenance & servicing

No obligation. We survey before quoting, and the written price is fixed.

Free site survey
Fixed written quote
Fire-compliant locking
UK-wide engineers
All makes serviced

What maintenance & servicing is

A maintenance contract keeps doors, locks, batteries and releases working, and keeps the audit records in a state your insurer and fire risk assessor will accept.

Who it suits

Commercial premises, managed blocks, schools and any site where a failed door is a real operational problem.

What a proper installation includes

  • Scheduled inspection of every controlled door
  • Battery, power supply and lock hardware testing
  • Fire interface and emergency release verification
  • Software updates, user list review and credential audit
  • Written service report retained for compliance

How to choose well

  • Insist the fire release is tested at every visit, not annually
  • Get the user list reviewed — dormant credentials accumulate fast
  • Agree the response time in the contract, not on the phone
  • Batteries are the most common preventable failure; replace on schedule

How we work

We survey first. An engineer looks at the door leaf, the frame, the closer, the cable route and the fire strategy, because those four things decide the hardware far more than any brochure does. You then get a written quotation itemised per door, with the actual hardware named, so you can compare it properly against anyone else's.

On install day the work is done around your occupancy, not against it. Everything is commissioned, the fire interface is tested with the alarm, your users are loaded, and you get the documentation — user list, as-fitted details and the commissioning record — at handover rather than three emails later.

Repairs and aftercare

We service what we install and we service what other people installed. If you already have maintenance & servicing that is failing, tell us the make and model from the panel and we can usually narrow the fault before an engineer leaves the yard.

Questions about maintenance & servicing

How often should access control be serviced?

Once or twice a year suits most commercial sites, with high-traffic entrances and automatic doors on the more frequent schedule. Fire-interfaced doors should be function-tested at every visit.

What does a service visit actually include?

Door-by-door inspection, lock and release testing, fire interface verification, battery and power checks, software and user-list review, and a written report you can hand to your assessor.

How much does access control installation cost in the UK?

A single controlled door with a reader, lock and controller typically costs between £750 and £1,500 installed. Multi-door systems usually work out between £600 and £1,100 per door, because the controller and software cost is shared across the doors. Door hardware, cable runs and any fire alarm interfacing move the figure most, which is why we survey before quoting rather than pricing blind.

How long does an access control system take to install?

A single door is normally half a day to a day. A typical 8 to 12 door commercial system takes two to four days on site, followed by a commissioning visit to load users, set access levels and hand over. Larger sites are phased so the building stays secure throughout.

Do you work on systems installed by someone else?

Yes. We repair, service and extend all common makes of access control, door entry and intercom, whoever installed them. If a system is genuinely beyond economic repair we will say so and show you the numbers for both options.

Does the door have to unlock when the fire alarm sounds?

On a designated escape route, yes. The locking must fail safe and release on alarm, free mechanical egress must be maintained, and every maglocked escape door needs a green emergency break-glass release. This is a life-safety requirement and we test it with the fire alarm at commissioning.

Get a fixed price for your doors

Free survey, itemised quotation, and a system that still works on the day the fire alarm goes off.